State-of-the-art technology helps customers at the Walmart Canada Court Downtown Toronto line


MISSISSAUGA, ON – At a Walmart store in Scarborough, more and more cutting-edge technology, better selection and delivery are expanding for downtown Toronto online grocery customers.

The redeveloped space inside the Scarborough West store integrates state-of-the-art technology and helps partners take online food orders six times faster than the usual sales floor. This is the latest example of how Walmart unlocks its stores with better service than ever before to reach more customers. More than 70% of downtown Toronto customers can ship food through this store.

Using automated technology in conjunction with proprietary Walmart systems, this re-imagined space allows Walmart to provide customers with more opportunities, convenience, speed and quality when shopping online.

  • Customers benefit from more rigorous inventory control, fewer replacements, and automated processes that allow the overall selection process to be 80% faster.
  • The technology leverages data to systematically manage the freshness of stored items, while Walmart remains committed to delivering the freshest product.
  • New delivery-driven solutions and processes enable faster loading so you can deliver on time.
  • The order of 1,200 customers a day can be met from this store, which is much higher than the average.
  • Reach new customers in underserved areas, giving them more access to Walmart’s products and low daily prices.
  • Nearly 200 members will help collect and grocery online from this store

“We are transforming our business for our customers, every day. By leveraging our stores, including modernizing our Scarborough West store with innovative new technology, we are helping more customers access our low daily prices by delivering food online, ”said Horacio Barbeito, President and CEO of Walmart Canada. they have more modern tools to serve our customers, and together we are finding innovative ways to make our customers work better with Walmart as we make online shopping faster, easier and more convenient. ”

“Reusing our Scarborough space allows us to deliver online food to downtown Toronto customers like we’ve never done before. We’ve embraced the technology to help increase ordering capacity by providing more time for our customers and greater access to delivery,” he said. Laurent Duray, CEO of Walmart Canada’s e-commerce. “Our partners and our stores are the key to our journey to continue to have a better and faster online shopping experience for our customers.”

“Thank you for your commitment to our community and your continued contribution to the Scarborough Center. The redesigned space inside your Scarborough store will not only help Walmart meet customer demand, it will create jobs in our community and the rich and diverse cultural mix of the Scarborough Center. “I welcome your new project to the Scarborough Center and wish you continued success in our community business.” – Toronto City Deputy Mayor Michael Thompson, Scarborough Center

As part of its $ 3.5 billion investment in infrastructure and customer experience, Walmart is using its existing footprint and unlocking in-store capabilities to serve customers more widely, focusing on speed, accuracy and service. Retail space across the country has been re-imagined to better serve customers through online food collection and delivery, as in Vaughan, where the back room of the store helps reduce congestion in outlets and increase the availability of pick-up and delivery times for customers.

About Walmart Canada

Walmart Canada has a chain of more than 400 stores serving 1.5 million customers nationwide. Walmart, Canada’s flagship online store, Walmart.ca, is visited by more than 1.5 million customers every day. With more than 100,000 members, Walmart Canada is one of Canada’s largest employers and one of the top 10 most influential brands in the country. Walmart Canada was recently recognized as LinkedIn’s Top 2021 Company and was also named one of Canada’s most popular brands (based on Google searches). Walmart Canada is committed to regeneration with a focus on equity, sustainability, community, ethics and integrity. Since 1994, Walmart Canada has raised more than $ 500 million to help communities across Canada. Additional information can be found at walmartcanada.ca and on Walmart Canada’s social media pages: Facebook, Twitter, Instagram and LinkedIn.

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