Medica presents programs to help raise the mental health needs of children

MINNETONKA, Minn .– (BUSINESS THREAD) – To support the growing needs of families and children with mental health conditions, Medica has introduced new support programs to help simplify the health care experience and connect children and their families with the support they need.

  • The Family Support Program provides clinical experience and caregiving support for caregivers of children with complex mental health needs.

  • Family Support Navigator is an interactive online tool that helps parents and carers find the right resources for children with autism or depression.

The Family Support Program helps families with autism, a psychiatric condition in need of residential treatment, and other complex mental health needs. Program advocates educate members on their options and help them find health care providers and resources that are tailored to their individual and special needs. Advocates coordinate with community agencies to provide referrals to clinically appropriate network providers.

Family Support Navigator is an online tool that helps parents and carers find the right care for children with autism or depression. It creates a step-by-step action plan that is personalized for each family, provides information on how to navigate the health care system and how to talk to users, ask questions and what to expect in the process. NOTE: To view the tool, enter “Medica” after clicking “Browse as guest with a company access code”.

Both programs are available to members of Medicine with children with complex mental health needs. Optum has developed the programs.

“These programs are designed to support families facing the challenges of seeking care for a child with a mental health condition,” said Dr. David Webster, Director General of Clinical Medicine and Provider Strategy. “Medicine strongly supports comprehensive evidence-based interventions that connect people in need in a way that facilitates the process.”

There is a clear need for youth mental health programming. U.S. Surgeon General Vive Dr. Murthy last December gave advice on the nation’s urgent need to address the nation’s mental health crisis. From 2002 to 2020, the use of mental health services for young people between the ages of 12 and 17 has steadily increased. Meanwhile, data from the Centers for Disease Control and Prevention show that 1 in 6 children ages 2-8 in the United States. has been diagnosed with mental health, behavioral health, or a developmental disorder.

And the American Academy of Pediatrics (AAP), the American Academy of Child and Adolescent Psychiatry (AACAP), and the Association of Pediatric Hospitals (CHA) have teamed up to declare a National Emergency on Child Mental Health.

Medica members can learn more about the Family Support Program by calling Medica Behavioral Health at 1-800-848-8237. Or, to browse the Family Support Navigator online tool, visit, register with your Medica ID or use the guest code “Medica” and click “get help with your family”.

For an immediate response to the behavioral health crisis, call National Rescue Suicide Prevention at 1-800-273-TALK (8255) or send HELLO to 741741


This website is a resource for welfare members. Behavioral Health, the Employee Support Program, is a private support tool for people with Work Life or Welfare benefits offered by their company, organization or state Optum subsidiary, United Behavioral Health. Optum administers the benefits and owns the website. The inclusion of links to other websites does not imply any endorsement or association with the material on the websites. This site provides health information designed to complement and improve your personal health management. He does not provide medical advice or other health services. It does not replace professional advice or coverage for specific clinical services or products. The information contained on this site is of a general nature and is not a substitute for professional health care. If you have specific health care needs, consult an appropriate healthcare professional.

Leave a Comment