How U.S. health care leaders are changing to navigate a changing world

As the healthcare industry emerges from the pandemic, its leaders are relaunching their priorities to provide patient care.

That’s one of the big findings of the Future Health Index 2022 report, “Healthcare hits reset: Priorities shift as healthcare leaders of a changed world.” This seventh annual report by global technology vendor Philips examines the views of nearly 3,000 health care providers in 15 countries on the impact of digital healthcare technology on connected care. (Click here for the US edition of the report. Click here for the global edition.)

Many health leaders are refocusing on new and existing priorities, from expanding and addressing staff shortages to taking advantage of big data and predictive analytics, said Jan Kimpen, Philips’ chief medical officer.

The urgent need to deal with combustion

The challenges of health care workers are well known. In January 2022, 20% of U.S. hospitals reported severe staff shortages, according to the Department of Health and Human Services, the Kaiser Family Foundation recently /Washington Post according to surveys, three out of 10 health workers thought of leaving the profession.

One of the biggest factors driving these challenges is the workers ’kingdom. More than half of all health care workers are suffering from burnout, and when left untreated, many are leaving the industry, according to the Future Health Index 2022.

Employee satisfaction and retention was a priority for 11% of U.S. health care providers in 2021, but a 29% priority in 2022, according to the report.

Technology helps overloaded employees

Understanding the pressure of their staff, they also see how U.S. health care providers can help mitigate these technologies. They know the damage the pandemic has done to its workers, as well as the competitive opportunities that healthcare professionals have.

They also see the value that telehealth and IA can offer in achieving a fourfold goal, especially to improve the employee experience, the report says. The leader understands that technology can transform the workforce experience, from reducing the workload to increasing time with patients and enabling collaboration with specialists around the world, all factors in reducing burns, the report says.

“Ultimately, health care leaders have begun to reshape the demands of a fundamentally changed world that they hope will shape and improve with the help of predictive data and analysis.”

Jan Kimpen, Philips

The report says that investments in technologies such as telehealth and AI could alleviate the burdens of healthcare professionals, as well as the partnerships that these services provide to employees.

22% of U.S. health care providers are now investing in artificial intelligence to optimize operational efficiency, 17% to integrate diagnoses, 15% to predict outcomes, and 15% to support clinical decisions, the report says.

The need for peers and strong sellers

Colleagues and healthcare IT vendors can help provide the much-needed experience. Based on the collaborative experiences created during the pandemic, U.S. health officials acknowledge that it relies on cooperation to address the human capital crisis, the Philips report states.

They are equal to what they can learn from their peers who are highly valued among members of the U.S. health care community. Currently, 38% say that other hospitals and health facilities would be preferred external partners to help make full use of the data.

These types of peer partnerships allow staff to learn from other specialists and facilities to share resources, both of which can help combat burns, the report says.

With regard to healthcare IT vendors, the main preferences that would provide strategic work with a healthcare technology company among U.S. healthcare leaders are, according to the report: flexible payment models, 30%; access to innovative technologies and experiences, 29%; technology integration in my hospital / health facilities, 29%; a strong strategic vision of the competencies needed for future health systems, 28%; resources and / or services to speed up implementation and acceptance, 28%.

Determining the value of teleosity

In the Future Health Index 2021 report, the top priorities of U.S. health care providers focused on the use of basic technologies such as telehealth to address the clinical and operational challenges they faced as a result of the pandemic.

Two-thirds (65%) considered “facilitating switching to virtual or remote” to be a top priority. To enable this, 89% of health care providers were investing in telehealth. As a result, the use of teleosity has increased significantly.

A study by consulting firm McKinsey & Company found that although pandemics have seen a slight decline in use as the pandemic recedes, telehealth still accounts for 17% of all health care appointments (38 times higher than the previous pandemic), with some areas of focus health, continuing to grow.

Access to health care

According to the report, U.S. health officials identify several types of initiatives to address health equality in their communities.

To date, the most important initiatives have been to provide care: “increasing access to care” and “providing community care”. Comprehensive research by the National Statistical System shows that in most states African Americans and Native Americans / Alaska Natives are more likely than whites to die early due to conditions available in time for high-quality health care.

About 25% of U.S. health care executives say they are launching initiatives to improve health care by increasing access to care, 24% of them by focusing on community / community outreach, 17% by promoting community education, and 16% by providing financial support. for underserved communities, and 11% identifying partner partners, the report says.


The 2022 Future Health Index paints a picture of a sector that has undergone tremendous transformation in recent years, which has accelerated rapidly over the past 12 months, said Kimpen Philipts, chief physician.

“Instead of focusing solely on the pandemic, we see today’s health care leaders shifting priorities from top to bottom to meet the new rules of medical management,” he said. “Specifically, leaders have identified three key priorities for 2022 and beyond: tackling the human capital crisis, pursuing a digital transformation to improve interoperability and fully unlock the potential of health data, and close the gap between health equality and prioritize sustainability.”

The U.S. healthcare industry has taken stock and prioritized after another year of transformation and in the wake of complex challenges that will stay away from the pandemic, from staff shortages and security threats to the exponential rise of chronic disease, he added.

“Ultimately, health leaders have begun to re-establish themselves in response to the demands of a fundamentally changed world that they hope will shape and improve with the help of predictive data and analysis,” he concluded.

Twitter: @SiwickiHealthIT
Email the writer at [email protected]
Healthcare IT News is a HIMSS Media publication.

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